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Buying Guide & Help

Shopping on Khaas Art is simple and easy. This page will help you understand how to navigate through the site and make purchases.

For a brief introduction to modern and contemporary Pakistani art, please see our overview of Pakistani Art section.

New Shoppers

There are two ways to buy at Khaas Art. One is to physically visit our Gallery in Islamabad or come to view an exhibition. The second is to buy off the Khaas Art Gallery website via our fixed price 'Browse & Buy' online catalogue at any time. To view the catalogue, please click here (website registration is required).

To make a purchase on our website, you must first register on our website to obtain a Khaas Art Login ID.

Browse & Buy

Once you are registered and have a Khaas Art Login ID, you can purchase any item from our ‘Browse & Buy’ catalogue by clicking on the ‘Add to Shopping Cart’ button next to it. Your Shopping Cart stores all the items you would like to purchase on Khaas Art. Shipping and handling charges and appropriate taxes in Pakistan are provisionally incorporated based on the shipping address you have specified.

Once you are ready to purchase an item that you have added to your shopping cart, click on the ‘Order Now’ button. After you choose the payment option which is suitable to you and accept our terms and conditions, upon receipt of your payment, your order will be processed immediately and you will receive a confirmation order number for your reference and tracking.

Please see below for further details on payment options.

Please be rest assured that all credit card transactions on our site are secure and encrypted. Review our security information below to learn more.

Enjoy your shopping experience at Khaas Art!

If you have any other questions, please do not hesitate to contact us at khaasgallery@gmail.com.

Invoices

An invoice will be provided to you for your purchased artwork with the delivery of the purchase. Invoices will be made by Khaas Art Gallery based on the final registration information provided by the buyer or amended at the time of completing a purchase, and payments will be accepted only from the said registered buyer. In the event that a payment is sent from elsewhere, it may be returned or could result in a delay in the processing of the order while management considers whether a deviation from the registration details is acceptable.

Returns & Refunds

At Khaas Gallery we endeavor to ensure that our Customers are always satisfied with their purchase. If, for any reason, you are unhappy with your purchase, as a gesture of goodwill we will accept returns of the purchases within a ten day grace period commencing from the date of delivery of your order. Please note that, subject to the conditions set out below, it is generally our policy, to fully reimburse the total price paid by a purchaser of the artwork, but always excluding all other costs such as those pertaining to the transportation of the artwork sent both ways, insurance, packing, airfreight, destination charges, customs duties and other taxes and impositions. You will therefore have to incur these variable costs in the unlikely event that an item is returned.

Please note that refunds of the purchase price can only be considered once the purchase has been received by the Gallery at its Islamabad premises. The Gallery’s refund policy is based on the returned purchase being in the same condition it was at the time of sale. The Gallery takes no responsibility for any loss or deterioration incurred during the course of transportation of a returned purchase to the Gallery. In the event of damage or deterioration to returned purchases, the Gallery may, at its sole discretion, agree to a partial refund of the purchase price.

Local & International Shipments

All items purchased on our website or at Khaas Art Gallery, Islamabad will be delivered/shipped to the buyer once all necessary documentation relating to credit card ownership verification, transportation, tax, duties, et cetera, as may be reasonably requested for by Khaas Art are completed and payment has been realized in full (including any additional charges relating to insurance, tax, duties, and transportation).

Transit insurance costs will be included in such additional charges, unless specifically advised otherwise by the buyer.

In the event that the buyer chooses to collect the artwork/s from Khaas Art he/she must do so within ten days of Khaas Art receiving the payment. In the event that the artwork/s is not so collected within a period of ten days, Khaas Art reserves the right to levy applicable storage and insurance costs to the purchase price.

Normally, Khaas Art organizes for your purchases to reach your shipping address via courier. All customs duties and taxes of your country of residence will have to be covered by you on delivery.

If you choose to undertake customs clearance yourself or through a third party appointed by you, please note the following:

  1. All items will be considered delivered not at the shipping address in your order details but at the customs location at the destination country.
  2. Your purchase will be considered delivered once the relevant documents for self-clearance are handed over by our logistics carriers to you/your appointed agent.
  3. Khaas Art is not responsible for the storage or any damage to the painting(s) after the handover of documents to you/your appointed broker and while pending customs clearance.
  4. Khaas Art is not responsible for any delays caused during customs clearance.
  5. Khaas Art will not be liable for the condition of your purchase once they reach you after custom clearance.
  6. Please note as a service to our clients, we insure all paintings during transit. However, we do not insure the frames of paintings, and will have to discuss insurance for sculptures, videos, and instillations with the buyer, who may be required to cover special insurance premiums for very fragile pieces of art.

If you have any specific questions, please email us at khaasgallery@gmail.com

Security Concerns

Maintaining the security of your information is very important to us.

All login and transaction-related data submitted to Khaas Art Gallery online is handled with industry-standard (SSL encryption, certified by Verisign??)

When you enter your credit card number into the shopping cart order form, it is transmitted across the Internet in an encrypted (scrambled) form, and is only de-coded when it reaches our authorization partner.

(As an extra layer of security, and as per the processing requirements of Khaas Art Gallery’s bankers, protecting all credit card purchases made online will require, in addition to the standard card processing information, a facsimile or a scanned emailed picture of the credit card or the top end of a credit card statement showing the buyer’s name, billing address, and the credit card number (excluding transaction history), before the purchase can be processed.) ???

Payment Details

Currency Options

Depending on where you are located (as per your billing address registered with Khaas Art), you can either pay for your Khaas Art Gallery purchases in Pakistani Rupees or US Dollars. If the billing address on your credit card statement is in Pakistan, you have to make payments in Pakistani Rupees and if your billing address is outside of Pakistan, you must make payment in US Dollars.

(As per processing requirements of Khaas Art Gallery’s bankers, in the interest of protecting Khaas Art Gallery’s members from credit card fraud and identity theft, all credit card purchases made online will require, in addition to the standard card processing information, a facsimile or a scanned emailed picture of the credit card or the top end of a credit card statement showing the buyer’s name, billing address, and the credit card number (excluding transaction history), before the purchase can be processed.??)

The Khaas Art Gallery online ‘Browse and Buy’ catalogue contains items that are held in Khaas Art Gallery’s own collection, as well as items that can be on consignment from an artist or a private art collectors. In the case of items located outside of Pakistan (marked with the symbol ??? in our “Browse & Buy” section), buyers with billing addresses in Pakistan will have to make payment in US Dollars only, in transactions governed by State Bank of Pakistan rules and regulations. These payments may be made through credit card payments online, or via bank transfer to Khaas Art Gallery’s bank account, the details of which of which will be emailed to you once you select this mode of payment while placing the order.

Modes of Payment

If you live in Pakistan and/or your shipping address is in Pakistan, you can make payments via the following means:

  1. Through credit-card payments online: this can be done by selecting the ‘credit card payment’ option as the mode of payment when you are placing an order and filling the requisite information. You will then need to fill the requisite information about your credit card and finalize your payment. Please read section on security concerns to assure yourself of the safety of using credit cards for online payments on our website. We accept all international credit cards including Visa, MasterCard and American Express. The authorization is done via an online payment gateway.
  2. Through demand draft/cheques: this can be done by selecting the ‘Demand Draft/Cheque’ option as the mode of payment while placing your order. In this case, our order will be processed only once the cheque/demand draft is cleared and the amount is credited to us. Cheques and demand drafts should be made out in the name of Khaas Art Gallery Pvt. Ltd. The demand draft/cheque should be mailed to: Khaas Art Gallery, House 1, Street 2, F-6/3, Islamabad 44000, Pakistan.
  3. Through direct wire transfer to our bank account: our bank details will be emailed to you once you place the order, choosing to pay by direct wire transfer.
  4. The Khaas Art Gallery online ‘Browse and Buy’ catalogue contains items that are held in Khaas Art Gallery’s own collection, as well as items that can be on consignment from an artist or a private art collectors. In the case of items located outside of Pakistan (marked with the symbol ??? in our “Browse & Buy” section), buyers with billing addresses in Pakistan will have to make payment in US Dollars only, in transactions governed by State Bank of Pakistan rules and regulations. These payments may be made through credit card payments online or via bank transfer to Khaas Art Gallery’s bank account, the details of which of which will be emailed to you once you select this mode of payment while placing the order.

If you live outside Pakistan, or require your purchases to be shipped outside Pakistan, the following modes of payments are available to you:

  1. Through credit-card payments online: this can be done by selecting the ‘credit-card payment’ option as the mode of payment when you are placing an order. You will then need to fill the requisite information about your credit card and finalize your payment. Please read section on security concerns to assure yourself of the safety of using credit cards for online payments on our website. We accept all international credit cards including Visa, MasterCard and American Express. The authorization is done via an online payment gateway.
  2. Through direct wire transfer to our bank account: our bank details will be emailed to you once you place the order, choosing to pay by direct wire transfer.
  3. The Khaas Art Gallery online ‘Browse and Buy’ catalogue contains items that are held in Khaas Art Gallery’s own collection, as well as items that can be on consignment from an artist or a private art collectors. In the case of items located outside of Pakistan (marked with the symbol ??? in our “Browse & Buy” section), buyers with billing addresses in Pakistan will have to make payment in US Dollars only, in transactions governed by State Bank of Pakistan rules and regulations. These payments may be made through credit card payments online, or via bank transfer to Khaas Art Gallery’s bank account, the details of which of which will be emailed to you once you select this mode of payment while placing the order.

Featured Artist

The Weight of Things'The Weight of Things', new works by Naiza Khan. In collaboration with the Dutch Embassy and with the support of SHELL Pakistan, we are pleased to present Naiza Khan’s compelling art work to an Islamabad audience. The inauguration ceremony took place on 26 February 2014 and the show is now open for public viewing. Khaas Art Gallery is showcasing the artist’s current oeuvre which draws upon her engagement with the fragile landscape of Karachi and its circumventing coastal terrain.

Khaas Recommends

Converging Lines (A Suite of drawings) Khaas Art, in collaboration with art critic and artist AasimAkhtar, initiated this suite of drawings as a unique dialogue between twelve renowned Pakistani artists. Each artist was asked to present a new work made exclusively for this portfolio. These artists cover the generational spectrum of contemporary Pakistani art. To reach a wider audience, a limited edition publication of high quality offset prints, signed individually by each artist, has also been commissioned.

Current Exhibition

THINGS THAT APPEARA two person show by Imrana Tanveer & Yasir Azeem opens at Khaas Art Gallery, Islamabad on TUESDAY 29 April 2014 at 5:00 p.m onwards. Don't miss this exciting show by two young artists!

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My Khaas Account

By creating a personal Khaas Art Gallery account, you can keep a record of your preferred art and artists, and purchase art online.

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If you have an existing Khaas Art Gallery account, sign in/login here

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